Customer Care
Already living in a GMC home?
Maintenance, move-outs and homeowner warranty — routed to the team who can actually action it.
Who are you?
Two different journeys.
A tenant reporting a leak and a homeowner making a warranty claim need different teams, different timelines and different records. They are kept separate on purpose.
Tenants
Report a maintenance issue with photos, or give notice and book your move-out inspection.
Go to tenant requestsGoes to the live tenant flow. Requests become tickets against your unit, and you are emailed at each stage. Not a mock-up.
Homeowners
Warranty and service requests, plus appliance manuals and home resources.
Content required
Not built. Becomes real as Edwin Oaks and Coast complete — worth scoping now even if it is built later.
Tenant resources
Guides, forms and FAQs.
Content required
Welcome guides, move-out checklists and FAQs exist today behind a shared per-building password on the current site. Resources like these can simply be public; anything personal belongs behind the tenant flow, which already knows who is asking. A shared password that never expires is not a login.